Shipping Information

We offer delivery across South Africa. Orders are processed within 1–3 business days. Delivery times vary depending on your location.

Returns Policy

We want you to love your Elure products. If you are not completely satisfied, we accept returns under the following conditions:

• Returns must be requested within 14 days of delivery.
• Products must be unopened and unused, in their original packaging.
• Used or opened products cannot be returned due to hygiene reasons.
• Sale or discounted items are non-returnable.

How to Return

To initiate a return, please contact us with your order number and reason for return. Once your return is received and inspected, we will process a refund or exchange within 5–7 business days.

Return Shipping

Customers are responsible for return shipping costs. We recommend using a trackable shipping method, as we cannot be held responsible for items lost in transit.